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50,000 consumers support FCC AI robocall rulemaking

Consumer Reports submitted comments supporting the Federal Communications Commission’s proposed rule regarding AI robocalls, along with a petition signed by more than 50,000 consumers. The…

October 10, 2024

Tech & Privacy

Consumer Reports comment to FCC opposing new exemption for “ringless voicemail” robocalls

DESCRIPTION: A political campaign has asked the FCC to recognize a new exemption to the requirement that robocalls can be made to a consumer only…

October 5, 2021

Tech & Privacy

Press Release

Consumer Reports: New Supreme Court ruling creates loophole that will open floodgates to robocalls. Congress needs to close it.

WASHINGTON, D.C. — The Supreme Court ruled today that technology that sends potentially unlimited numbers of automated recorded calls and texts to consumers’ cell phones…

April 1, 2021

Tech & Privacy

Press Release

Consumer Groups Take on Facebook at the U.S. Supreme Court to Stop Deluge of Robocalls

National Consumer Law Center: Margot Saunders (msaunders@nclc.org) or Jan Kruse (jkruse@nclc.org) Consumer Reports: David Butler (david.butler@consumer.org) Consumer Federation of America: Susan Grant (sgrant@consumerfed.org) National Consumer…

October 26, 2020

Tech & Privacy

Joint consumer letter to FCC opposing new Broadnet request for TCPA exemption

DESCRIPTION: Joint letter from NCLC, Consumer Reports, Consumer Federation of America, EPIC, and Public Knowledge, urging the FCC to deny a request by the automated…

August 19, 2020

Tech & Privacy

Press Release

Consumer Reports hails Supreme Court decision upholding landmark 1991 law protecting consumers against unwanted robocalls

Supreme Court decision also knocks out an ill-conceived exception for robocalls to collect federal debts. WASHINGTON, D.C. – In a big win for consumers, the…

July 6, 2020

Tech & Privacy

Press Release

Consumer Reports testifies before the California legislature in support of anti-robocalls bill

Sacramento, CA — The California Assembly Communications and Conveyance Committee today is expected to consider an anti-robocalls bill sponsored by Consumer Reports. The bill —…

May 5, 2020

Tech & Privacy

Consumer Reports sponsors California bill to fight robocalls

Consumer Reports is proud to sponsor AB 3007, which would give consumers important protections over robocalls: unwanted, autodialed calls and texts. For years, in response…

May 3, 2020

Tech & Privacy

Joint consumer comments to FCC in support of temporary TCPA exception to allow lenders to make certain robocalls to borrowers during COVID-19 emergency

Description: Joint comments from NCLC, CR, and others in support of petition by American Bankers Association and other lenders for a temporary clarification/exception to the TCPS’s…

April 9, 2020

Money Tech & Privacy

Press Release

CR: New FCC robocall rules are another important step, but more action is needed to combat coronavirus scams

Washington, DC —The Federal Communications Commission (FCC) today approved rules requiring phone companies to implement STIR/SHAKEN, a caller ID verification standard to help address the…

March 31, 2020

Tech & Privacy