Welcome to Consumer Reports Advocacy

For 85 years CR has worked for laws and policies that put consumers first. Learn more about CR’s work with policymakers, companies, and consumers to help build a fair and just marketplace at TrustCR.org

Joint consumer comments to FCC in support of temporary TCPA exception to allow lenders to make certain robocalls to borrowers during COVID-19 emergency

Description: Joint comments from NCLC, CR, and others in support of petition by American Bankers Association and other lenders for a temporary clarification/exception to the TCPS’s prior consent requirement, to allow lenders to make robocalls to existing borrowers to inform them of special relief or accommodation being offered for existing home or car loans on account of the COVID-19 emergency. The support is conditioned on safeguards to ensure that the calls are limited in number and are made solely for the purpose of making the consumer aware of the special relief or accommodations.