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For 85 years CR has worked for laws and policies that put consumers first. Learn more about CR’s work with policymakers, companies, and consumers to help build a fair and just marketplace at TrustCR.org

Our Work

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Marketplace Accountability in a Digital World: Consumer Reports white paper on digital marketplace accountability for product safety

Executive Summary The convenience of online commerce has resulted in its rapid growth over the past decade. As the popularity of shopping online continues to…

November 7, 2024

Press Release

Amazon, Facebook Marketplace, and Other Online Marketplaces Might Be Off the Hook for Dangerous Products Sold on Their Platforms—Consumer Reports Is Working to Change That

WASHINGTON, DC — Consumer Reports (CR) released a report today calling for stronger laws and consumer protections to hold online marketplaces—like Amazon, Temu, and Facebook…

November 7, 2024

Consumer Reports files comment in support of FTC’s settlement with Rytr

Consumer Reports wrote a comment in support of the Federal Trade Commission’s settlement with Rytr, a generative-AI company who sold a product that allowed customers…

November 4, 2024

Press Release

Consumer Reports statement on the unveiling of a draft Texas artificial intelligence bill

Austin,TX — The chair of the Innovation and Technology Caucus of the Texas Legislature, Representative Giovanni Capriglione, revealed the Texas Responsible AI Governance Act, which…

October 30, 2024

Consumer Reports, U.S. PIRG, and 60 self-reported owners of JuiceBox EV chargers call on the FTC to investigate Enel X after abruptly discontinuing sales and support of its EV chargers

Consumer Reports, U.S. PIRG, and 60 self-reported owners of JuiceBox EV chargers would like to ask the FTC to investigate the behavior of Enel X…

October 10, 2024

50,000 consumers support FCC AI robocall rulemaking

Consumer Reports submitted comments supporting the Federal Communications Commission’s proposed rule regarding AI robocalls, along with a petition signed by more than 50,000 consumers.  The…

October 10, 2024

CR submits testimony AI and consumer protection to New York Assembly

Consumer Reports was invited to testify before the New York Assembly Committee on Consumer Affairs and Protection and the Committee on Science and Technology for…

September 25, 2024

Press Release

Consumer Reports and the Electronic Privacy Information Center unveil new model legislation to protect the privacy of American consumers

Washington, DC – Today, Consumer Reports and EPIC released the State Data Privacy Act, model legislation developed to provide lawmakers with a framework for protecting…

September 24, 2024

Press Release

California governor vetoes landmark bill for privacy rights

Sacramento, California — California Governor Gavin Newsom vetoed A.B. 3048, a bill requiring internet browsers and mobile operating systems to offer consumers the ability to…

September 23, 2024

Press Release

Consumer Reports calls for stronger privacy rules following FTC report on social media, video streaming

FTC staff report reveals how companies engage in vast surveillance of users WASHINGTON, D.C. —  The Federal Trade Commission today released a staff report that…

September 19, 2024

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