Welcome to Consumer Reports Advocacy

Consumer Reports is an independent nonprofit organization that works for a fair, safe and transparent marketplace.

Since we were founded as Consumers Union in 1936, we have advocated for the rights of all consumers. Now, we are united under the Consumer Reports name, bringing together our trusted testing, research, journalism, and advocacy.

We hope you will partner with us and our six million members for a better world.

Comments to the Department of Transportation on “Enhanced Consumer Protections for Charter Air Transportation”

Consumers Union (CU) submits the following comments to the U.S. Department of Transportation (“DOT”) in the above-referenced matter. We believe the provisions of the proposed rule, as recommended by the National Transportation Safety Board, specifying required disclosures and prohibited practices, will strengthen legal protections for consumers of charter air transportation, and promote reliability, safety, and accountability. We therefore support these provisions, with additional recommended improvements, as discussed below.

For the full comments, click here.