Better Health Insurance Choices

Consumers struggle to understand and select from among their health insurance choices. While low health insurance literacy is one well documented problem, the major issue is the underlying complexity of health insurance products. While the Affordable Care Act included significant reforms that standardized some aspects of coverage and required new disclosures to help consumers navigate their choices, much remains to be done.

Products from Consumers Union:

These qualitative studies explore consumers’ reactions to certain types of health plan information: