Welcome to Consumer Reports Advocacy

Consumer Reports is an independent nonprofit organization that works for a fair, safe and transparent marketplace.

Since we were founded as Consumers Union in 1936, we have advocated for the rights of all consumers. Now, we are united under the Consumer Reports name, bringing together our trusted testing, research, journalism, and advocacy.

We hope you will partner with us and our six million members for a better world.

Measuring consumers’ health insurance literacy

February 7, 2012

A Project to Measure Consumers’ Health Insurance Literacy

Consumers struggle to understand and use health insurance. These health insurance difficulties take a toll on consumers’ health and financial well-being, and have cost implications for health plans and the nation.
This project aims to develop a precise language for describing what is difficult for consumers about health insurance. By developing a “common language” — in the form of a widely-accepted health insurance literacy measure—we can bring precision to research efforts and policy discussions.
For more information, click here.