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Our Work

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Press Release

CFPB finalizes rule to protect consumers from excessive overdraft bank fees

Consumer Reports applauds rule that will save consumers billions and ensure fees are clearly disclosed to consumers WASHINGTON DC – A new rule issued by…

December 12, 2024

Consumer Reports and public interest organizations push to ensure Colorado’s AI law is sound in letter to legislators

Consumer Reports, along with a broad group of national and Colorado-based public interest organizations, sent a letter to Colorado legislators and Colorado’s AI Task Force…

December 10, 2024

Consumer Reports memo to CFPB on customer service and digital chatbots at financial institutions

Consumer Reports memo to the Consumer Financial Protection Bureau on the Bureau’s plans to initiate a rulemaking to address the obstacles and “doom loops” that…

December 9, 2024

Consumer Reports Comments to CPSC on Safety Standard for Water Bead Toys

Consumer Reports (CR), the independent, non-profit member organization, welcomes the opportunity to submit the following comments to the Consumer Product Safety Commission (CPSC) regarding its…

December 6, 2024

Press Release

CFPB proposes rule to prevent data brokers from selling or misusing sensitive personal data

Consumer Reports applauds proposal to require data brokers to abide by the Fair Credit Reporting Act WASHINGTON DC — A new rule proposed by the…

December 3, 2024

Press Release

Consumer Reports Statement: NHTSA Protects Consumer Safety, Leaves Strong Automatic Emergency Braking Rule Intact After Auto Industry Tried to Weaken It

CR Calls on Every Auto Manufacturer to Work Now to Implement Improved AEB  WASHINGTON, DC—Consumer Reports (CR) today applauded the National Highway Traffic Safety Administration…

November 25, 2024

Press Release

Sophisticated wire transfer scams targeting bank customers becoming more common

Consumer Reports calls for stronger safeguards to protect defrauded consumers YONKERS, NY — A new Consumer Reports investigation found that sophisticated wire transfer scams targeting…

November 25, 2024

Press Release

FCC proposes fine against video doorbell manufacturer following Consumer Reports investigation

Washington, DC – Earlier today, the Federal Communications Commission (FCC) proposed a $734,872 fine against Eken, a Hong Kong, China-based smart home device manufacturer, for…

November 21, 2024

Press Release

CFPB issues new rule to supervise digital payment apps offered by big tech companies

Consumer Reports applauds rule that aims to protect users from fraud and privacy risks  WASHINGTON DC — Under a new rule finalized by the Consumer…

November 21, 2024

Press Release

Consumer Reports to testify at Senate Committee hearing on protecting consumers from artificial intelligence enabled frauds and scams

Washington, DC – Justin Brookman, director of technology policy at Consumer Reports, will testify Tuesday, November 19 at 2:30 pm ET at a hearing held…

November 18, 2024

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