Welcome to Consumer Reports Advocacy

Consumer Reports is an independent nonprofit organization that works for a fair, safe and transparent marketplace.

Since we were founded as Consumers Union in 1936, we have advocated for the rights of all consumers. Now, we are united under the Consumer Reports name, bringing together our trusted testing, research, journalism, and advocacy.

We hope you will partner with us and our six million members for a better world.

WTFee Survey 2018

In October 2018, Consumer Reports conducted a nationally representative multi-mode survey.  The purpose of this survey was to assess Americans’ experience with unexpected or hidden fees in several service industries as well as their attitude and behaviors regarding unexpected or hidden fees.  NORC at the University of Chicago administered the survey to a nationally representative sample of 2,057 adult U.S. residents through its AmeriSpeak Panel.