Welcome to Consumer Reports Advocacy

Consumer Reports is an independent nonprofit organization that works for a fair, safe and transparent marketplace.

Since we were founded as Consumers Union in 1936, we have advocated for the rights of all consumers. Now, we are united under the Consumer Reports name, bringing together our trusted testing, research, journalism, and advocacy.

We hope you will partner with us and our six million members for a better world.

What can the consumer credit reporting agencies do with my personally identifiable information?

What can the consumer credit reporting agencies do with my personally identifiable information it may gather when I request my free consumer credit report?

There are limits on how consumer credit reporting agencies can use and share information that is gathered about you as a result of your request for a free consumer credit report. This information, commonly known as “personally identifiable information” because it is unique to you, can only be used to process your request, to update nationwide consumer credit reporting agency databases, to process transactions you requested at the same time as your request for a free annual consumer credit report, and to comply with applicable law.

If you learn that someone misused your personally identifiable information gathered in connection with a consumer credit report, you may complain to the FTC by telephone at: 202-FTC-HELP (202-382-4357)

Or write to the FTC at:
Federal Trade Commission
CRC-240
Washington, D.C. 20580

Click here for information about where to complain about a lender.

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