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Major Travel Sites Face Credibility Crunch

Since 2002, Consumer Reports WebWatch has examined a variety of travel Web sites in the United States and abroad. Airline ticket purchases continue to be the biggest slice of the pie, but even so, certain aspects of searching for and booking seats continue to be daunting. Previously, Consumer Reports WebWatch compared flight and airfare data only for economy-class airline tickets. This project addresses the more complicated firstclass airfare market.