Welcome to Consumer Reports Advocacy

For 85 years CR has worked for laws and policies that put consumers first. Learn more about CR’s work with policymakers, companies, and consumers to help build a fair and just marketplace at TrustCR.org

Hear This! Consumers Enjoy a Range of Hearing Aid Options, but Comparison Shopping Can Be Difficult

A hearing aid purchase requires time, research, and sometimes considerable fortitude before its all done. While many dispensers (either an audiologist or a “fitter”) provide valuable information about available products and technologies, some discourage competition by making it difficult to shop around. Dispensers can charge significant fees to consumers to get a copy of their audiogram (the hearing test results) or to return a less than satisfactory hearing aid. Texas law does not require dispensers to honor one another’s hearing tests, so comparison shopping may involve multiple hearing exams and a considerable expenditure of time and money. But careful research up front will help consumers avoid a hearing aid that doesn’t improve hearing, doesn’t fit properly (frequently causing significant pain), or creates whistles, squeaks, or uncomfortable feedback.