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CR testimony on improving consumer protections for event ticket sales in New York

Testimony by CR’s Anna Laitin before a joint New York Senate Committee hearing on improving protections for consumers buying event tickets. Laitin notes that consumers shopping online for event tickets deserve to be told, at the start of the shopping process, the full price they will be expected to pay, to know whether they are buying tickets on the primary or secondary market, and to have accountability from the seller that the ticket they are buying is valid.