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Consumer Reports letter to Treasury Department on uses, opportunities and risks of AI in financial services

Consumer Reports letter to the Treasury Department highlighting some of the potential benefits that artificial intelligence used by financial institutions can provide to consumers and the potential risks the technology can pose depending on how it is deployed. CR’s letter is in response to a request for information by the Department and details a number of safeguards policymakers should adopt to ensure consumers enjoy the benefits of AI while mitigating the risks.

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