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CR letter to DOT Secretary Buttigieg urging him to hold airlines accountable for recent operational failures

Letter by William J. McGee, Aviation Adviser at Consumer Reports, and George P. Slover, Senior Policy Counsel at Consumer Reports, to Secretary Buttigieg urging the Department of Transportation to hold airlines accountable for widespread flight cancellations and changes, insufficient refund vouchers, and additional costs for family seating that takes a personal and financial toll on consumers.

EXPERTS: William J. McGee, George Slover

CONTACT: Emily Akpan, emily.akpan@consumer.org, 347-728-2910