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CR letter calling on state insurance commissioners to condemn “price optimization” by auto insurers

Consumer Reports letter to state insurance commissioners calling on them to publicly oppose the practice of price optimization by auto insurers.  CR encouraged regulators to investigate whether consumers in their states are being unfairly overcharged through price optimization, based on auto insurer’s use of “big data” about their shopping habits.  CR’s letter highlights its joint investigation with The Markup about a controversial auto insurance plan by Allstate in Maryland that sought to vary customers’ price hikes based on their willingness to pay.

Letters were sent to insurance commissioners in the states that have not taken this action: AL, AZ, AR, GA, HI, ID, IL, IA, KS, KY, LA, MA, MI, MS, NE, NV, NH, NJ, NM, NY, NC, ND, OK, OR, TN, TX, UT, WV, WI, and WY.