Welcome to Consumer Reports Advocacy

For 85 years CR has worked for laws and policies that put consumers first. Learn more about CR’s work with policymakers, companies, and consumers to help build a fair and just marketplace at TrustCR.org

CR/ CFA/ US PIRG comments — DOT rulemaking on unfair and deceptive practices

Description: Consumer Reports filed comments, joined by Consumer Federation of America and US PIRG, urging the Department of Transportation not to follow through with its proposed rulemaking to redefine and create new procedural hurdles to its statutory enforcement authority against unfair and deceptive airline practices. The comments explain that these changes are not warranted, as DOT has used its authority appropriately, and indeed could do more than it has to protect consumers. The effect of making this change would be to needlessly restrict and hamstring DOT’s use of its statutory enforcement authority to protect air travel consumers from harm and abuse.