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Consumer Reports letter to FTC to call for investigation, enforcement action on hotel resort fees

Consumer Reports urges the Federal Trade Commission (FTC) to investigate and initiate enforcement action against hotels that charge mandatory resort fees that are not included in the base, advertised rate of the hotel room. CR also seeks a clear statement from the FTC that advertisements for hotel rooms, including those made by third-party operators, that do not include mandatory fees in the quoted price, are deceptive and violate the FTC Act prohibition against unfair or deceptive acts or practices.

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