Welcome to Consumer Reports Advocacy

For 85 years CR has worked for laws and policies that put consumers first. Learn more about CR’s work with policymakers, companies, and consumers to help build a fair and just marketplace at TrustCR.org

Consumer Reports letter to FTC to call for investigation, enforcement action on hotel resort fees

Consumer Reports urges the Federal Trade Commission (FTC) to investigate and initiate enforcement action against hotels that charge mandatory resort fees that are not included in the base, advertised rate of the hotel room. CR also seeks a clear statement from the FTC that advertisements for hotel rooms, including those made by third-party operators, that do not include mandatory fees in the quoted price, are deceptive and violate the FTC Act prohibition against unfair or deceptive acts or practices.