Consumer Reports submitted comments to the California Privacy Protection Agency (CalPrivacy) in response to its invitation for Preliminary Comments on Reducing Friction in the Exercise of Privacy Rights and Opt-Out Preference Signals.
In the comments, CR shared general thoughts about friction in the exercise of consumer rights, specific feedback about how the process of submitting requests to opt-out, know, correct, and delete could be better facilitated to ease burdens on consumers, and recommendations for how to better accommodate authorized agents attempting to help consumers exercise their rights. We also share recommendations for how the Agency could approach the regulation of OOPSs to best capture consumer preferences.
To read the full comments, please see the attached PDF.