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Consumer Group Reply Comments to the FCC on Robocall Blocking

In these comments, we urge the FCC to redouble its efforts against unwanted calls. We reiterate and expand on the following essential actions we believe the FCC should take to more significantly limit unwanted robocalls:

  • Require voice providers to implement caller ID authentication and offer advanced call-blocking tools to all customers, at no extra charge, by a reasonable deadline;
  • Establish an unblocking system that follows a set of criteria to ensure consumer control of the calls they receive; and
  • Require providers to submit on a quarterly basis to the FCC comprehensive information about the implementation and efficacy of their current call-blocking services, and release a yearly report in consultation with the Federal Trade Commission (FTC) based on that information.