Welcome to Consumer Reports Advocacy

Consumer Reports is an independent nonprofit organization that works for a fair, safe and transparent marketplace.

Since we were founded as Consumers Union in 1936, we have advocated for the rights of all consumers. Now, we are united under the Consumer Reports name, bringing together our trusted testing, research, journalism, and advocacy.

We hope you will partner with us and our six million members for a better world.

Consumer Group Reply Comments to the FCC on Robocall Blocking

In these comments, we urge the FCC to redouble its efforts against unwanted calls. We reiterate and expand on the following essential actions we believe the FCC should take to more significantly limit unwanted robocalls:

  • Require voice providers to implement caller ID authentication and offer advanced call-blocking tools to all customers, at no extra charge, by a reasonable deadline;
  • Establish an unblocking system that follows a set of criteria to ensure consumer control of the calls they receive; and
  • Require providers to submit on a quarterly basis to the FCC comprehensive information about the implementation and efficacy of their current call-blocking services, and release a yearly report in consultation with the Federal Trade Commission (FTC) based on that information.