Joint release: National Consumer Law Center and Consumer Reports
Washington, D.C. – Today, the U.S. House Committee on Energy and Commerce unanimously passed the Stopping Bad Robocalls Act (HR 3375). The bipartisan bill was introduced in June by Rep. Frank Pallone (D-NJ) and Rep. Greg Walden (R-OR), chair and ranking member, respectively, of the U.S. House Committee on Energy and Commerce, and has 135 additional co-sponsors, including original co-sponsors Mike Doyle (D-PA) and Rep. Bob Latta (R-OH), chair and ranking member of the communications subcommittee.
“I am especially pleased to see bipartisan support for this bill and thank the original co-sponsors for their leadership,” said National Consumer Law Center Senior Attorney Margot Saunders. “As robocalls plague voters of all political stripes we hope that all members of the U.S. House as well as the Senate will also support this strong consumer bill.”
“Consumers have made it clear — robocalls are out of control, and this vote gets us one step closer to a new national law to help stop them,” said Maureen Mahoney, policy analyst for Consumer Reports. “This bill would put real safeguards in place to protect people from the daily, relentless ring of unwanted robocalls. They aren’t just annoying. Shady businesses and individuals are using them to prey on people’s wallets and personal data. We commend the Committee for its action today, and look forward to seeing the strongest possible bill enacted into law.”
The bill, which now heads to a vote on the floor of the U.S. House, will provide new protections from robocallers by requiring the Federal Communications Commission to 1) issue comprehensive regulations to stop callers from making unwanted and illegal automated calls and texts, 2) implement meaningful call authentication technology to help stop harmful “spoofed” calls and 3) ensure that call blocking programs are not charged to consumers. The bill also requires the FCC to create a database that callers can check to avoid making robocalls to a telephone number that has been reassigned to someone else.
Robocalls surged after a 2018 decision from the U.S. Court of Appeals in D.C. that set aside a 2015 FCC order on the question of how to interpret the Telephone Consumer Protection Act’s (TCPA’s) ban on autodialed calls to cell phones without the called party’s consent. This decision raised the specter that the prohibition might be interpreted not to cover the autodialing systems that are currently used to deluge cell phones with unwanted calls.
Last year, Americans received more than 47 billion robocalls, with 60 billion estimated for this year. In June 2019, each of the top 20 sources of robocalls were collectors attempting to collect on debts owed to well-known businesses, including Capital One, Wells Fargo, Comcast, Citibank, and Target, or third-party debt collectors and debt buyers that have been subject to numerous enforcement actions by the federal government for illegal or abusive collection tactics (TransWorld Systems Inc., Credit Acceptance, and Portfolio Recovery), according to YouMail, a robocall blocking provider.
The nonprofit National Consumer Law Center® (NCLC®) works for economic justice for low-income and other disadvantaged people in the U.S. through policy analysis and advocacy, publications, litigation, and training.
Consumer Reports is an independent, nonprofit membership organization that works side by side with consumers to create a fairer, safer, and healthier world. For more than 80 years, CR has provided evidence-based product testing and ratings, rigorous research, hard-hitting investigative journalism, public education, and steadfast policy action on behalf of consumers’ interests. Unconstrained by advertising or other commercial influences, CR has exposed landmark public health and safety issues and strives to be a catalyst for pro-consumer changes in the marketplace. From championing responsible auto safety standards, to winning food and water protections, to enhancing healthcare quality, to fighting back against predatory lenders in the financial markets, Consumer Reports has always been on the front lines, raising the voices of consumers.