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For 85 years CR has worked for laws and policies that put consumers first. Learn more about CR’s work with policymakers, companies, and consumers to help build a fair and just marketplace at TrustCR.org

Our Work

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CR letter to Senate Antitrust Subcommittee, hearing on competition and innovation

Description: CR sent a letter to the Senate Judiciary Committee’s Subcommittee on Competition Policy, Antitrust, and Consumer Rights, in support of its hearing to focus…

December 17, 2021

Press Release

Airline passengers need stronger protections from excessive fees, flight cancellations, and unfair refund practices

CR calls on Congress & DOT to hold airlines accountable for treating passengers fairly as Senate Commerce Committee holds oversight hearing on airline industry WASHINGTON,…

December 15, 2021

CR: Many Americans are overpaying for their car loans

A Consumer Reports investigation found that consumers with good credit are being put in subprime car loans and many are paying more than they can…

December 14, 2021

Consumer Reports remarks at the U.S.-EU Trade and Technology Council Technology Roundtable

On 07 December 2021, US Secretary of Commerce Raimondo and European Commission Executive Vice President Margrethe Vestager co-chaired a roundtable to gather stakeholder inputs on the…

December 10, 2021

Press Release

Consumer Reports shares tips on how shoppers can identify and avoid purchasing counterfeit products this holiday season

Consumer Reports urges Congress to pass the INFORM Consumers Act to create a more transparent and safe online marketplace.  WASHINGTON, D.C. – Consumer Reports urged…

December 6, 2021

Consumer groups amicus brief in Muslim Advocates v. Facebook — Facebook is not immune from DC consumer protection law

SUMMARY: Consumer Reports, Public Knowledge, and Upturn refute Facebook’s claim that because its users don’t pay Facebook directly for access to its social network, they…

December 6, 2021

Press Release

Consumer Reports calls on Congress to approve the Stopping Grinch BOTS Act to protect consumers from the predatory use of “shopping bots”

The holiday season and supply chain crisis create the perfect storm for the predatory use of “Grinch Bots” to exploit consumers, forcing shoppers to look…

November 29, 2021

CR letter strongly in support of Congress passing the Stopping Grinch BOTS Act

Letter by Consumer Federation of America, Consumer Reports and National Consumers League strongly in support of the Stopping Grinch Bots Act, which would protect consumers…

November 29, 2021

Press Release

Consumer Reports Urges DOT to Hold Airlines Accountable for Flight Operation and Customer Service Failures as Holiday Travel Approaches

The Department of Transportation must act quickly to hold airlines accountable for widespread flight cancellations and changes, insufficient refund vouchers, and additional costs for family…

November 18, 2021

CR letter to DOT Secretary Buttigieg urging him to hold airlines accountable for recent operational failures

Letter by William J. McGee, Aviation Adviser at Consumer Reports, and George P. Slover, Senior Policy Counsel at Consumer Reports, to Secretary Buttigieg urging the…

November 18, 2021

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