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Consumer Reports is an independent nonprofit organization that works for a fair, safe and transparent marketplace.

Since we were founded as Consumers Union in 1936, we have advocated for the rights of all consumers. Now, we are united under the Consumer Reports name, bringing together our trusted testing, research, journalism, and advocacy.

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Our Work

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Press Release

Consumer Reports Calls on FTC to Take Tougher Action to Stop Hidden Resort Fees

CR Investigation Finds Deceptive Pricing Practices Remain Widespread Years After The FTC Warned Hotels And Online Travel Agencies to Disclose All Fees In Quoted Prices  …

August 6, 2019

Consumer Reports letter to FTC to call for investigation, enforcement action on hotel resort fees

Consumer Reports urges the Federal Trade Commission (FTC) to investigate and initiate enforcement action against hotels that charge mandatory resort fees that are not included…

August 6, 2019

Press Release

Consumer Reports:  Federal Reserve’s Plan to Operate a Faster Payment System Will Benefit Consumers, But Protections Are Needed to Minimize Fraud

Federal Reserve Must Ensure Money Moves Safely As Financial Transactions Quicken WASHINGTON, D.C. – Consumer Reports applauded the Federal Reserve Board’s announcement today that it…

August 5, 2019

Press Release

Consumer Reports: Capital One Breach is Reminder of Need for Stronger Security Laws

CR advises consumers to freeze their credit, check statements WASHINGTON, D.C. — The credit card giant Capital One reported that a hacker gained access to…

July 30, 2019

CR comments to FTC on Contact Lens Rule

SUMMARY: The Federal Trade Commission is proposing changes to its Contact Lens Rule, which requires the eye doctor to give patients a copy of their…

July 30, 2019

Press Release

Nebraska Attorney General’s lawsuit against Hilton shows how travelers can be harmed by deceptive and costly resort fees

Hotels should be required to disclose all fees up front so consumers know true cost  WASHINGTON, D.C. – A lawsuit filed by Nebraska Attorney General…

July 24, 2019

Press Release

Student Borrower Bill of Rights legislation advances in California

AB 376 protects borrowers from servicing abuses that make loans more expensive and can trigger defaults   SACRAMENTO, CA – Consumer Reports applauded the California…

July 9, 2019

Press Release

Consumer Reports Applauds DC Attorney General for suing Marriott over deceptive and costly resort fees

Hidden resort fees have become a widespread industry practice and common complaint for travellers WASHINGTON, D.C. – Consumer Reports praised District of Columbia Attorney General…

July 9, 2019

CR letter to House Energy and Commerce Telecom Subcommittee in support of H.R. 3375, the Stopping Bad Robocalls Act

DESCRIPTION: CR letter to Members of House Energy and Commerce Telecom Subcommittee in support of  H.R. 3375, the Stopping Bad Robocalls Act. Sent on eve of Subcommittee vote. Bill…

June 25, 2019

Press Release

Student Borrower Bill of Rights Approved by California Senate Banking Committee

AB 376 Protects Borrowers From Loan Servicing Abuses That Make Loans More Expensive And Can Trigger Defaults SACRAMENTO, CA – Consumer Reports applauded the California Senate…

June 19, 2019

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