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For 85 years CR has worked for laws and policies that put consumers first. Learn more about CR’s work with policymakers, companies, and consumers to help build a fair and just marketplace at TrustCR.org

Our Work

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Consumer Reports and CFA letter calling on auto insurers to make telematics programs more transparent and accountable

Letter from Consumer Reports and the Consumer Federation of America to the top ten auto insurers urging them to make their telematics programs more transparent…

October 7, 2021

Press Release

Consumer Reports applauds Department of Education’s plans for fixing the broken Public Service Loan Forgiveness program

Education Department announces interim reforms for borrowers unfairly denied debt cancellation   YONKERS, NY —  Consumer Reports praised the Department of Education today for providing…

October 6, 2021

Press Release

CR finds credit score apps can come with hidden costs & risks: Unreliable scores, unnecessary charges, privacy risks & questionable promotions

Consumer Reports urges policymakers and app providers to adopt reforms, offers tips for consumers  YONKERS, NY – A new Consumer Reports (CR) investigation released today…

September 30, 2021

Credit Not Due: The Limitations of Popular Credit Score Apps

Consumer Reports examined five popular apps that give consumers access to credit scores: Credit Karma, Credit Sesame, Experian Credit Report, MyFICO, and TransUnion: Score &…

September 30, 2021

DOT comment on baggage fee refunds

DESCRIPTION: The Department of Transportation is reviving a proposed rule to strengthen requirements for airlines to refund baggage fees when the bags are delayed, and…

September 22, 2021

Press Release

Washington insurance rates more fair under new rule barring premiums based on credit scores

Consumer Reports offers consumer tips for finding the lowest rates Insurance companies are no longer allowed to use a consumer’s credit score to price auto,…

August 3, 2021

Press Release

CR calls on Senate to protect consumers from predatory lenders by passing the Veterans and Consumers Fair Credit Act

Senate Banking Committee holding hearing today on bill that caps interest rates WASHINGTON, D.C. – Consumer Reports urged the Senate Banking Committee in a letter…

July 29, 2021

Consumer Reports letter to Senate Banking Committee in support of federal usury limit

Consumer Reports letter to the Senate Banking Committee in support of the Veterans and Consumers Fair Credit Act (H.R. 5050), which would extend a 36 percent…

July 29, 2021

CR letter to Senate Judiciary Committee supporting bipartisan prescription drug antitrust bills

Description: Consumer Reports sent a letter to Senate Judiciary Committee Members in support of four bipartisan bills, set for a vote in the Committee, to…

July 29, 2021

CR testimony before Senate Judiciary Committee on competition issues in the food supply chain

Description: Consumer Reports testified at a hearing before the Senate Judiciary Committee on competition problems in the food supply chain. One particular focus was beef,…

July 28, 2021

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