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Our Work

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Press Release

CR highlights potential risks of buy now, pay later loans as more consumers turn to popular payment plans during the holidays

CR offers tips to avoid problems and calls for stronger consumer protections  YONKERS, NY — As the holiday shopping season kicks into high gear with…

November 21, 2022

Buy Now, Pay Later Services: August 2022 nationally representative internet survey

Consumer Reports conducted a nationally representative survey of buy now, pay later users to learn more about consumer experiences with and opinions about the payment…

November 21, 2022

Buy Now, Pay Later: Consumer protections needed for the popular new way to pay

Consumer Reports analysis highlighting six key areas where users may experience gaps in consumer protection when making purchases with Buy Now Pay Later (BNPL) loans.…

November 21, 2022

Fight for Fair Internet: Consumer Reports white paper on broadband pricing

Executive Summary High-speed internet service, commonly referred to as broadband, has become a requirement of 21st-century American life—a virtual necessity for many people attending school,…

November 17, 2022

Press Release

Credit Bureaus agree to extend free weekly credit reports until the end of 2023

Consumer Reports calls on credit bureaus to make credit reports always free and to improve credit report accuracy WASHINGTON, D.C. – Consumer Reports applauded the…

September 23, 2022

Press Release

CFPB report details potential risks of buy now pay later loans for consumers

Consumer Reports calls for new rules to ensure consumers are treated fairly and can afford to manage their payments WASHINGTON, D.C. – A new report…

September 15, 2022

Press Release

Consumer complaints about credit reports have more than doubled since 2018

Consumer Reports urges credit bureaus to make credit reports always free for consumers to help ensure they are fair and accurate     WASHINGTON, D.C. –…

September 14, 2022

Consumer Reports letter calling on the major credit bureaus to make credit reports always free for consumers

Letter from Consumer Reports to Equifax, Experian, and TransUnion calling on the credit bureaus to step up efforts to ensure credit reports are accurate, including…

September 14, 2022

Press Release

New Jersey law makes state’s auto insurance affordability crisis worse for low income drivers and people of color

Consumer Reports calls on New Jersey lawmakers to ban discriminatory auto insurance pricing based on credit Scores, education, and occupation  TRENTON, NJ – A new…

August 8, 2022

Press Release

New York Governor signs bill to protect event ticket buyers from hidden fees and other unfair practices into law

Consumer Reports praises Governor Hochul and the legislature for new law  requiring full disclosure upfront of all fees and service charges for events into law…

June 30, 2022

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